Website Terms and Conditions
Welcome to iolglobal.com (“Website”), operated by The Institute for Organizational Leadership, LLC (“Company”, “we”, “us”, or “our”). By accessing or using our Website, services, or content, you agree to comply with and be bound by the following Terms and Conditions.
Acceptance of Terms
By accessing this Website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use the Website.
Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, videos, audio, icons, and design, is the intellectual property of The Institute for Organizational Leadership, LLC unless otherwise stated. Unauthorized use, reproduction, or distribution is strictly prohibited.
Use of Website and Services
You agree to use this Website and our services only for lawful purposes. You may not use the Website:
User Accounts
Certain features may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and agree to be held accountable for all activities under your account.
Payments and Refunds
If you purchase services, digital products, or course access through the Website, all fees are clearly stated at the time of purchase. Refunds are granted at our sole discretion and subject to any specific terms posted with the purchase.
Links to Third-Party Sites
This Website may contain links to third-party websites for your convenience. We are not responsible for the content, policies, or practices of third-party sites.
Disclaimers
All information provided on this Website is for general informational purposes only. We make no warranties, expressed or implied, about the accuracy, reliability, or availability of any information, product, or service provided.
Limitation of Liability
To the fullest extent permitted by law, The Institute for Organizational Leadership, LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of the Website or any services provided.
Termination
We reserve the right to terminate or suspend access to the Website at any time, without notice, for any reason, including but not limited to violation of these Terms.
Governing Law
These Terms are governed by the laws of the State of Arkansas, without regard to conflict of law principles.
Updates to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page and are effective immediately upon posting.
Contact Us
If you have any questions about these Terms, please contact:
info@iolglobal.com
At The Institute for Organizational Leadership, LLC (“IOL Global”), we are committed to delivering high-quality, contract-based professional services including training, instructional design, consulting, and learning development.
Because all services are delivered under written agreement, our refund and cancellation policy is outlined as follows:
Service-Based Engagements
All services provided by IOL Global are governed by formal contracts, proposals, or statements of work (SOW). These agreements clearly define scope, deliverables, timelines, and fees.
Once a service contract is signed and project work has commenced, all payments made are non-refundable unless otherwise stated in the agreement.
Cancellations or Rescheduling
Clients may request to cancel or reschedule services, but such requests:
We will make every effort to reschedule sessions or adapt deliverables when possible.
No Refunds for Completed Work
Once a service or milestone has been delivered, accepted, or partially utilized, no refunds will be issued for that portion of work.
Refunds Due to Non-Performance
If, for any reason, IOL Global is unable to deliver services as outlined in the signed agreement (e.g., due to unforeseen internal delays or inability to perform), we will:
Digital Learning Products (if applicable in future)
If digital products, online courses, or downloadable materials are added to our services, separate refund terms will be clearly listed at the point of sale.
Contact for Questions
For all questions related to service terms, cancellation, or refund concerns, please contact:
The Institute for Organizational Leadership, LLC
The Institute for Organizational Leadership
IOL Global
A faith-based company. Serve God. Serve People.
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